American Airlines made this announcement for the Boeing 737-8 MAX 8:
American Airlines stays in steady contact with the Federal Aviation Administration, Department of Transportation and Boeing. Based on the newest steering, American anticipates that the resumption of scheduled industrial service on American’s fleet of Boeing 737 MAX plane will happen March 5, 2020. Once the plane is licensed, American expects to run exhibition flights, or flights for American group members and invited company solely, prior to March 5.
Frequently requested questions
Question: When will American run a schedule change and inform prospects who have been booked on a MAX from January 16 by March 4?
Answer: American had beforehand cancelled service on the MAX by Jan. 15. On Nov. 17, American will run a proper schedule change, and prospects who have been beforehand booked on a MAX by March Four will see their reservation up to date on aa.com.
Question: Will there be extra adjustments to the schedule as soon as the MAX returns to industrial service?
Answer: American expects to regularly section in the MAX for industrial service and can improve flying on the plane all through the month of March. Since American will regularly section the MAX into our operation over the course of a month, extra refinements to our schedule could happen. Affected prospects can be contacted straight.
Question: My flight wasn’t scheduled to be on a MAX. Will it’s canceled?
Answer: A flight that was not scheduled as a MAX flight may be canceled to allow our group to cowl a MAX route with a distinct plane, so as to have an effect on the smallest variety of prospects. In whole, roughly 140 flights can be canceled per day by March 4.
Question: How will prospects know if they’re impacted?
Answer: American’s Reservations group will contact affected prospects straight by e mail or phone starting Nov. 17. Customers who booked by a journey agent can be contacted by their company straight.
Question: What is American’s coverage for when the MAX returns?
Answer: Details relating to insurance policies and procedures for purchasers who don’t want to fly on the MAX as soon as the plane enters scheduled service March 5 can be launched in the coming weeks.
Question: My flight was canceled and I don’t need to rebook. Can I get a refund?
Answer: Yes. If a flight is canceled and a buyer chooses to not be rebooked, they could request a full refund by visiting aa.com/refunds.