On Thursday, November 28, KLM Royal Dutch Airlines formally opened its utterly renovated non-Schengen Crown Lounge at Schiphol Airport. Thanks to the excellent service it gives, the new lounge presents guests an unforgettable expertise, new meals and beverage concepts, and modern applied sciences.
KLM’s non-Schengen Crown Lounge, the lounge’s official identify, is situated between the E and F piers at Schiphol. The “KLM House” is instantly noticeable by its illuminated glass wall adorned with some 5 thousand Delft blue miniature homes. Visitors to the lounge take the escalator to the highest and embark on a journey again in time previous these iconic World Business Class presents. Personal lounge assistants welcome them into the home. They can acquire fast entry by scanning their boarding move on the self-service machines. The white marble lounge desk takes the form of a large KLM brand and the lounge presents an important view of the runways, piers, and the KLM fleet within the background.
KLM’s non-Schengen Crown Lounge capability has doubled in measurement. “The lounge now covers an area of 6,800 square metres with about a thousand full-free-service seats,” says Eelco van Asch, Senior Vice President, KLM Ground Services. “What’s more, there are about two hundred exclusive seats in the Blue Bar and Restaurant with equally exclusive levels of service. Customers can pay with their Flying Blue miles there. By doubling the capacity, KLM is taking our expected growth in visitor numbers into account. It’s quite a great feat. We are offering our customers and those of our partner airlines an unforgettable experience – a crowning achievement to our hundredth anniversary.”
KLM’s non-Schengen Crown Lounge displays the airline’s picture: consolation, buyer focus, and innovation. New meals and beverage concepts, digital assist similar to self-service entry, and the lounge workers service all contribute to the non-public expertise. The on-line Lounge Guide presents guests a relentless digital assistant to assist them discover their method round, guide providers, test flight particulars, or request private help from one of many Personal Lounge Assistants.
KLM desires to supply prospects a totally new expertise by way of its modern service ideas. Working with the architectural agency ‘concrete’, the airline has designed 5 totally different “Dutch landscapes” to satisfy the various needs and wishes of its prospects, whether or not they wish to work, chill out, refresh, eat, drink, discover leisure, or interact in high-quality eating. The 5 landscapes are:
In the Polder panorama, prospects can work ideally and chill out on the identical time. The carpet, embellished in various shades of inexperienced, is paying homage to the Netherlands’ huge pastureland. And a 110-metre LED mild wall simulates the Dutch sky. The lighting adapts to the time of day and features a stunning sundown.
In the vigorous City panorama, prospects can get pleasure from “live” cooking, a Heineken Bar, specifically designed by Heineken, and a espresso bar with a barista. The new meals and beverage idea – characterised by fashionable, high-quality, and contemporary seasonal merchandise – comes from KLM’s associate Vermaat. Reducing waste is a vital pillar for each firms to lounge catering.
The Sea presents the whole lot prospects have to recharge their batteries throughout their journey. The space has twenty free showers, which prospects can reserve upfront on the lounge’s self-service kiosks. The luxurious sleeping cabins supply privateness, tranquillity, and luxury – for a price – utilizing Flying Blue miles, or three hours for EUR 49,50. It’s the proper place to shut your eyes and relaxation throughout a switch or a protracted journey. In the longer term the showers and sleeping cabins shall be geared up with digital allocation methods utilizing QR codes.
The hanging Dutch Mountain zone presents guests a wide range of choices for working and having enjoyable, from a TV room to a DJ stand for particular occasions. It devotes consideration to Dutch design and presents historic attributes from KLM’s heritage.
Sky is an unique and authentic space on the second flooring. At the specific request of KLM prospects, Sky’s high-end setting presents a terrace with a phenomenal view of Schiphol Airport. You can get pleasure from glorious meals and a variety of drinks in Blue by KLM, a restaurant and adjoining bar for an additional price. Blue’s menu is compiled by Joris Bijdendijk of RIJKS®, the Rijksmuseum’s Michelin-starred restaurant. Blue presents a unbelievable gastronomic expertise, fastidiously contemplating particular person timing and private wants.
KLM welcomes to its non-Schengen Crown Lounge:
- Business Class passengers;
- Flying Blue Platinum and Gold members plus one visitor (extra friends on fee);
- SkyCrew Elite Plus members plus one visitor.
KLM additionally desires its prospects and people of our associate airways who don’t have automated lounge entry, to have the ability to profit from the Crown Lounge. They can do that by buying entry within the KLM app, at KLM.com, on the self-service machines within the airport, or on the entrance to the lounge – relying on their vacation spot and lounge capability.
KLM non-Schengen Crown Lounge presents:
Ø Showers, paid sleeping cabins, and digital actuality cabins;
Ø A terrace overlooking the runways;
Ø Online Lounge Guide, Self-service kiosks and Personal Lounge Assistants to assist prospects.